Privacy Policy

Effective since: August 01, 2025

Last updated: August 07, 2025

Company: Multidot OÜ (Estonia, registry code: 14499629)

1. Introduction

Multidot OÜ ("Company", "REVALCOIN", "we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, process, store, and protect your personal data when you use our services, websites, mobile platforms, or applications. This Policy is aligned with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act (Estonia).

2. Legal Basis for Data Processing

We process your personal data in accordance with GDPR Article 6, based on the following legal grounds:

  • Consent – for example, when you voluntarily provide information during registration.
  • Contractual Necessity – when processing is necessary to provide the services you requested (e.g., account setup, transactions).
  • Legal Obligation – such as compliance with anti-money laundering (AML), KYC, and tax regulations.
  • Legitimate Interest – including fraud prevention, site security, and service improvement, provided your rights are not overridden.

3. Information We Collect

3.1. Information You Provide

When registering or using REVALCOIN, we may request the following:

  • Full name, date of birth, nationality
  • Contact information (email, phone)
  • Residential address, location data
  • Passport/ID, utility bills (for verification)
  • Selfie, photo or video verificatsion for KYC
  • Social media handles (Telegram, Facebook, etc.)
  • Payment account information (e.g., IBAN, wallet ID)

You can view, edit, or delete personal data in your account at any time.

3.2. Automatically Collected Data

We collect device and usage data including:

  • IP address, browser type, OS
  • Date/time of access
  • Pages viewed and interaction behavior
  • Device IDs and geolocation (if enabled)

This data helps us improve site performance, security, and functionality.

4. Use of Information

We use your data to:

  • Create and maintain user accounts
  • Process transactions, deposits, withdrawals
  • Verify identity and comply with KYC/AML regulations
  • Prevent fraud and unauthorized activity
  • Send service-related communications
  • Improve website functionality and experience
  • Offer personalized content or features
  • Comply with legal and financial obligations

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data as follows:

  • Active users: For the duration of the account lifecycle
  • After account closure: For up to five (5) years, to comply with legal retention requirements, resolve disputes, and prevent fraud

After the retention period, data will be deleted or fully anonymized.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access – to know what data we hold about you
  • Rectification – to correct inaccurate data
  • Erasure – to request deletion of your personal data
  • Restriction – to limit data processing in certain cases
  • Portability – to receive your data in machine-readable format
  • Objection – to object to data processing under legitimate interest
  • Withdraw Consent – at any time without affecting prior processing

To exercise your rights, email us at info@revalcoin.com. We will respond within one month.

7. Data Sharing

We only share personal data with:

  • Payment providers
  • KYC/AML verification partners
  • Financial institutions and banks
  • Cloud infrastructure and hosting providers
  • Legal authorities or regulators, when required by law

All third parties are bound by strict confidentiality and data protection agreements, and may only process your data for defined purposes.

8. International Data Transfers

REVALCOIN primarily stores and processes personal data within the EU/EEA.

If data must be transferred outside the EU/EEA (e.g., to cloud service providers), we ensure appropriate safeguards, such as:

  • European Commission Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

You can request details of such safeguards by contacting info@revalcoin.com.

9. Data Security

We implement technical and organizational security measures, including:

  • End-to-end encryption
  • Secure servers and firewalls
  • Access controls and role-based permissions
  • Employee confidentiality agreements
  • Regular audits and vulnerability assessments

Despite these safeguards, we remind users that no method of transmission over the Internet is 100% secure. You acknowledge the risk of potential breaches by third parties.

10. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Recognize returning users
  • Improve user experience and site speed
  • Track marketing and affiliate effectiveness
  • Store preferences and enhance functionality
  • Ensure site security

Types of Cookies:

  • Session cookies: Expire when browser is closed
  • Persistent cookies: Remain on device to remember preferences

Cookies are encrypted and cannot be accessed by third parties. You can control or disable cookies via your browser settings. Continued use of our site constitutes consent to our use of cookies.

11. No Card Data Storage

REVALCOIN does not store or retain:

  • Credit/debit card numbers
  • CVV/CVC codes
  • Expiration dates

Payment data is handled directly by PCI-DSS compliant payment processors.

12. Changes to This Privacy Policy

We reserve the right to update this Policy at any time. Updates will be published on our website and take effect immediately unless stated otherwise. You are responsible for reviewing the Policy periodically.

13. Contact Us

For questions, concerns, or data access requests:

Email: info@revalcoin.com

Address: Multidot OÜ, Estonia (registry code: 14499629)

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